Chetak Real Estate is committed to safeguarding the privacy and personal information of our clients, website visitors, investors, and partners. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our services across the UAE.
Information We Collect
We may collect personal and non-personal information when you use our website or engage with our services, including:
- Full name, email address, phone number, and contact details
- Property preferences, inquiry details, and service requests
- Information related to Property Management, Valuation & Appraisal, and Business Formation assistance
- Documents provided for verification or transactions (where applicable)
- Technical information such as IP address, browser type, and usage data
How We Use Your Information
Your information may be used for the following purposes:
- To provide real estate services, including property buying, selling, leasing, and management
- To offer Property Management services such as tenant screening, maintenance coordination, rent collection, and inspections
- To carry out Property Valuation & Appraisal services
- To facilitate Business Formation services through our partnered companies
- To respond to your inquiries and provide customer support
- To improve website functionality, user experience, and service delivery
- To send marketing updates, newsletters, and promotional information (only with your consent)
Sharing of Information
We may share your information only when necessary and in compliance with UAE data protection laws:
- With our partnered service providers for Property Management, Appraisal, and Business Setup
- With trusted third parties involved in real estate transactions
- When required by law, government authorities, or to comply with legal obligations
- To protect our rights, property, and operations
Data Protection & Security
We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or loss. While no digital system is fully guaranteed, we continuously monitor and enhance our security practices.
Cookies & Tracking Technologies
Our website may use cookies and tracking tools to analyze user activity, improve performance, and personalize your experience. You may disable cookies through your browser settings; however, some features may not function properly.
Your Rights
As a user, you have the right to:
- Request access to the personal information we hold about you
- Request correction or updates to inaccurate information
- Request deletion of your data where legally permitted
- Opt-out of marketing communications at any time
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
Children’s Privacy
We do not knowingly collect personal information from individuals under the age of 18. If such information is discovered, it will be securely removed.
International Transfers
Your information may be transferred or processed outside the UAE by our partnered service providers. All data transfers comply with relevant data protection regulations.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date.
